Brand Support Hub

Official tools, warranty checks and expert tips for every brand we sell

Check a warranty, download firmware, confirm drive compatibility or try Synology DSM live. Everything links straight to the brand's official platform, with practical tips from the Jain Infoways team in Bengaluru.

I want to…

Synology · try before you buy

Use Synology DSM live in your browser, free

Synology's official demo lets you click through DSM, the NAS operating system: file sharing, photo backup, Surveillance Station and more, without buying anything. Then build a system that fits you.

Every brand we sell, with its official support

Synology

NAS, NAS drives & surveillance

Our tip: Always pick drives from Synology's compatibility list for your exact model. Plus-series models such as the DS425+ and DS725+ have the strictest list; we stock matching Synology HAT drives.

Seagate

IronWolf NAS, SkyHawk surveillance, Exos & external drives

Our tip: Use IronWolf in NAS boxes and SkyHawk in CCTV recorders. Desktop Barracuda drives aren't built for 24×7 use. Check your serial number on Seagate's warranty page any time.

Western Digital

WD Red, Purple, Ultrastar & external drives

Our tip: WD Red Plus and Red Pro are CMR drives made for NAS. WD Purple is for surveillance recorders. Keep your invoice; we provide a GST invoice for every warranty claim.

LaCie

Rugged portable drives for creators

Our tip: LaCie is a Seagate brand, so warranty checks and Rescue Data Recovery go through Seagate. Register your drive to activate Rescue where it's included.

Dell

UltraSharp & business monitors

Our tip: Enter the service tag from the back of the monitor on Dell Support to see your warranty and to download Dell Display Manager for window layouts and KVM.

LG

UltraWide, UltraFine & UltraGear monitors

Our tip: LG's OnScreen Control software splits your screen and updates monitor settings. Find it on LG India support under your model number.

ViewSonic

Professional & gaming monitors

Our tip: ViewSonic India runs a toll-free service line (Mon–Sat). Keep your model and serial number ready from the label on the back.

MSI

GeForce graphics cards

Our tip: MSI Afterburner is the free official tool for monitoring temperatures and fan curves. Get drivers from NVIDIA and card BIOS updates from MSI support.

GALAX

GeForce graphics cards

Our tip: Before you buy, check that your power supply wattage and case length fit the card. Send us your PC's specs on WhatsApp and we'll confirm.

Jabra

Speakerphones for Teams & Zoom

Our tip: Install Jabra Direct on your PC for firmware updates and settings. Firmware updates often improve call quality on Teams and Zoom.

NZXT

USB microphones for streaming & calls

Our tip: NZXT CAM lets you adjust microphone gain and monitoring. The NZXT support centre has setup guides for OBS and Discord.

Bought from StorazeBiz? We'll help with your warranty claim.

Send us your order number and the product's serial number. We'll tell you whether the claim goes to the brand's service centre or through us, and share your GST invoice for the claim.

Start a warranty request on WhatsApp ↗

Links open the brands' own official websites. StorazeBiz (Jain Infoways) is an independent reseller; brand names belong to their owners.